How can we help you claim for mis-sold business energy compensation?
Your business may have secured an energy contract through a Third Party Intermediary (TPI) or Energy Broker. If this is the case, you may be entitled to claim back thousands in overpaid fees. Millions of businesses across the UK utilise energy brokers to find the best price available for the right type of supply to suit their need. At face value: the reductions, the promotions and deals all seem to be huge value for money.
In return for onboarding you as a client, energy brokers are often paid a commission (which may be variable or fixed) from the energy supplier. Generally speaking, we accept this, and argue that it’s reasonable for a commission to be paid, for assisting both businesses. Sadly, rogue brokers have been deliberately misleading clients to maximise their own income at your expense.
Most businesses we’ve engaged with utilised an energy broker and qualify for mis-sold business energy compensation claims.
Let us take the complexity out of making your claim
Not every broker mis-sold contracts, and operated within the fair treatment guidance by Ofgem, however these brokers appear to be in the minority. It’s understood that the average business was subject to an increase in uplift rate through their broker, resulting in higher energy charges than expected, with no explanation.
Excessive uplift rates, and more specifically the undisclosed fees businesses are charged, are written deep within the jargon and numbers inside an energy contract.
Do not worry however, as Claims Hut are on hand to help you recoup these losses.
Am I eligible to claim?
Millions of UK businesses have been mis-sold. The first step is for us to carry out an initial, no obligation claim audit, with one of our qualified claims advisors. As a rule of thumb if you have used a broker then you may be eligible. Please check here
Why can I make a claim?
Whether malicious or not, the increase of already scaling energy prices are compounded even more by undisclosed commissions and undeclared additional fees for your contract. This money could have been used within your business for future growth.
What if I can’t get access to the paperwork?
We can assist you in obtaining these from your broker(s) and suppliers and much of the paperwork will be produced by them through the process.
My broker told me he was making commission?
Not all brokers are mis-selling. However, your broker may only have declared the commissions they were comfortable explaining or justifying.
We only require easy to access documents to assess whether you’ve a prospective claim. These are:
- A signed copy of your LOA – Letter of Authority / contract(s) with your broker.
- Signed copy of energy supply contracts, failing that, invoices or bills, showing monthly payments.
If these documents aren’t available, we can still help you.
A third party intermediary (TPI) is the term for someone acting as a broker on your behalf, as used by UK Government department, Ofgem – Office of Gas and Electricity Market.
I thought brokers were regulated?
This isn’t the case. Instead , Ofgem has put in place a “code of conduct”, but this is not robust enough to prevent mis-selling, as it isn’t governed nor regulated in the same way in which other financial products are.
What is an LOA and a Supply Contract?
A Letter of Authority (LOA), is the signed authority you provide to your broker to act on your behalf to find your best option energy supplier(s).
A Supply Contract is the agreement signed with the company that will actually supply your gas and/or electricity. This will be the supplier(s) your broker found for you.
Will my broker know I’m making a claim?
If you have signed copies of contracts and bills, we can investigate the size of your claim without their knowledge. We do not make a claim against the broker, it’s your energy provider which we pursue.
Do I have to change my energy contract?
No. You have a supply contract in place which is legally binding. If your current contract is unfair, we can argue a case to allow you to leave without additional fees.
Business Energy Claims can often be a complex arrangement for a consumer, and we intend to simplify this as much as possible for you throughout your time with us.
No two claims are the same, and the approach in which our solicitor’s take must be personalised for each client. There are however, certain commonalities across these claims and so we’ve tried to take out the jargon to help make your understanding of the process as clear as we can.
That’s why we’ve included some commonly asked questions which our team receive daily. These should cover the majority of your questions, but if you have any queries at all, you’re welcome to contact our energy experts on 0161 524 8882, who will gladly cover any gaps in your knowledge.
We often find the quickest way for our client’s to gain an understanding is to submit their information, and undergo a quick call with your assigned energy consultant, who can clear up any confusion. Please check here
Rest assured, your mis-sold business energy claim will be in good hands…
Our strong reputation is founded on our consistent delivery of results, allowing us to establish close collaborations with experts across the UK. This ensures that we can offer our clients the finest possible service. To initiate the process, we kindly request an initial time investment from you to provide our team with the necessary documentation.
Does your claim qualify?
Get a free no-obligation case review by filling out our short form
OR CALL US ON:
0161 524 8882
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